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Share some Cisco Business Value Specialist 820-424 exam questions and answers below.
Which two options are examples of external sources of information about a customer organization? (Choose two.)
A. An annual report and accounts on the customer's web site
B. An interview of the customer's CFO published on cfo.com
C. An internal briefing from your company's customer account manager
D. A Gartner Magic Quadrant for the customer's industry
E. A corporate organization chart provided by the customer's HR department
Answer: B,D
Which option is a technology innovation benefit resulting from defined outcomes?
A. Lower IT support costs (TCO)
B. Higher IT asset utilization
C. Faster time to market for new products
D. Faster ROI for IT
Answer: D
Which option is the recommended approach to gain access to additional key stakeholders within the customer organization?
A. Approach the stakeholder through their gatekeeper
B. Approach the stakeholder direct
C. External referral from a C level executive
D. Internal referral from an existing contact
Answer: D
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